TICKETS FRUITS D'ÉTÉ, CLOSING + COLLECTABLE
Purchasing this ticket grants you access to the finissage of Ivan Katalinic’s latest exhibition, Fruits d’Été, accompanied by its curator Lilia Ezehlenko, on October 23d in the refined halls of the Andaz Belvedere Hotel, as well as an exclusive surprise collectible created by the artist himself!
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Edition Details
Orders & Shipping
At Untitled Gallery, we are committed to ensuring that every artwork reaches you in perfect condition. Below, you'll find all the information you need about our ordering and shipping process.
Order Processing and Shipping Times
- Thorough Inspection: Each artwork is meticulously checked before dispatch.
- Bespoke Framing: If you purchase a framed print, please allow extra time for us to arrange this. Typically, orders are shipped within 2 to 4 weeks.
- Time-Limited Editions: These are produced and authenticated post-launch, which means they will take longer to arrive. We provide an estimated shipping time during checkout on a case-by-case basis.
Shipping Costs
- Calculation: Shipping costs depend on the size, weight, and destination of your piece. These costs are calculated after checkout and are not included in the total cost of your order.
- Delivery Arrangements: After purchase, we will contact you to arrange delivery. Options include shipping non-stretched in a tube or stretched with a bespoke art carton box or wood crate.
- Premium Carriers: All orders are shipped using our selected premium carriers.
International Shipping
- Global Reach: Yes, we ship internationally using selected global carriers.
- Customs Duties: International orders may be subject to relevant customs duties of the destination country. These duties should be paid upon arrival and are in addition to shipping and handling costs. If your delivery address is in Canada, Japan, Switzerland, or the United Kingdom, duty tax is included in our shipping fee. Unfortunately, as customs charges are governmental taxes, we cannot discount or reimburse you for these costs.
Special Cases
- Unavailable Shipping Options: If your country is not an option at checkout, please email us at hello@untitled-gallery.com. We will contact our carriers directly to get a delivery quote.
Insurance and Support
- Insurance: We assess the value of the work to determine insurance requirements in case of any issues during delivery.
- Support: Our dedicated support team is always here to help if you encounter any problems.
Shipping Origins
- Global Artists: We ship artworks from various locations worldwide, depending on where the artist is based.
VAT and Duty Tax
- VAT Charges: We charge VAT when shipping to EU addresses at the local rate. These costs are calculated after checkout and are not included in the total cost of your order. For VAT registered businesses, please contact us first to receive a VAT-exempt invoice.
- Duty Tax: Shipping artwork outside of the EU is often subject to duty tax, which varies depending on the artwork and customs laws in the destination country. For delivery addresses in Canada, Japan, Switzerland, or the United Kingdom, duty tax is included in the shipping fee to avoid border delays. For other destinations, the buyer is responsible for paying any taxes and customs charges.
Shipping Services
- Standard Service: We ship all orders on our standard service using premium global carriers such as FedEx, DHL, and TNT, along with carefully chosen fine art shipping companies to ensure your artwork arrives in perfect condition.
- Express Shipping: If you require express shipping, please contact us directly to arrange this.
Delivery Times
- Standard Delivery: Most shipments are delivered within 3-7 business days, depending on the location. For more information, please contact us via the website chat or email info@untitled-gallery.com.
Declaration of Shipments
- Artwork Declarations: We declare all shipments as limited edition artworks, reflecting the amount you paid for the work.
- Gift Shipments: We cannot mark your shipment as a gift.
Thank you for choosing Untitled Gallery. We are dedicated to providing you with the best possible experience in discovering and collecting art. If you have any further questions, please don't hesitate to reach out to us.
Orders & Shipping
At Untitled Gallery, we are committed to ensuring that every artwork reaches you in perfect condition. Below, you'll find all the information you need about our ordering and shipping process.
Order Processing and Shipping Times
- Thorough Inspection: Each artwork is meticulously checked before dispatch.
- Bespoke Framing: If you purchase a framed print, please allow extra time for us to arrange this. Typically, orders are shipped within 2 to 4 weeks.
- Time-Limited Editions: These are produced and authenticated post-launch, which means they will take longer to arrive. We provide an estimated shipping time during checkout on a case-by-case basis.
Shipping Costs
- Calculation: Shipping costs depend on the size, weight, and destination of your piece. These costs are calculated after checkout and are not included in the total cost of your order.
- Delivery Arrangements: After purchase, we will contact you to arrange delivery. Options include shipping non-stretched in a tube or stretched with a bespoke art carton box or wood crate.
- Premium Carriers: All orders are shipped using our selected premium carriers.
International Shipping
- Global Reach: Yes, we ship internationally using selected global carriers.
- Customs Duties: International orders may be subject to relevant customs duties of the destination country. These duties should be paid upon arrival and are in addition to shipping and handling costs. If your delivery address is in Canada, Japan, Switzerland, or the United Kingdom, duty tax is included in our shipping fee. Unfortunately, as customs charges are governmental taxes, we cannot discount or reimburse you for these costs.
Special Cases
- Unavailable Shipping Options: If your country is not an option at checkout, please email us at hello@untitled-gallery.com. We will contact our carriers directly to get a delivery quote.
Insurance and Support
- Insurance: We assess the value of the work to determine insurance requirements in case of any issues during delivery.
- Support: Our dedicated support team is always here to help if you encounter any problems.
Shipping Origins
- Global Artists: We ship artworks from various locations worldwide, depending on where the artist is based.
VAT and Duty Tax
- VAT Charges: We charge VAT when shipping to EU addresses at the local rate. These costs are calculated after checkout and are not included in the total cost of your order. For VAT registered businesses, please contact us first to receive a VAT-exempt invoice.
- Duty Tax: Shipping artwork outside of the EU is often subject to duty tax, which varies depending on the artwork and customs laws in the destination country. For delivery addresses in Canada, Japan, Switzerland, or the United Kingdom, duty tax is included in the shipping fee to avoid border delays. For other destinations, the buyer is responsible for paying any taxes and customs charges.
Shipping Services
- Standard Service: We ship all orders on our standard service using premium global carriers such as FedEx, DHL, and TNT, along with carefully chosen fine art shipping companies to ensure your artwork arrives in perfect condition.
- Express Shipping: If you require express shipping, please contact us directly to arrange this.
Delivery Times
- Standard Delivery: Most shipments are delivered within 3-7 business days, depending on the location. For more information, please contact us via the website chat or email info@untitled-gallery.com.
Declaration of Shipments
- Artwork Declarations: We declare all shipments as limited edition artworks, reflecting the amount you paid for the work.
- Gift Shipments: We cannot mark your shipment as a gift.
Thank you for choosing Untitled Gallery. We are dedicated to providing you with the best possible experience in discovering and collecting art. If you have any further questions, please don't hesitate to reach out to us.
Returns & Refunds
At Untitled Gallery, we strive to ensure that you are completely satisfied with your art purchase. Below, you'll find all the information you need regarding our returns and refund policies.
Changing Your Mind After Placing an Order
If you’ve changed your mind shortly after placing an order, please get in touch with us directly via the online chat or email us at hello@untitled-gallery.com.
- Cancellation Requests: All requests for cancellations or changes must be made within 24 hours of placing your order.
- Post-24 Hours: Unfortunately, we cannot accommodate any requests made after this time, as the artwork will already have been dispatched either directly to your address or to our production studio and framing partners.
Artwork Not Meeting Expectations
If your artwork arrives and doesn’t meet your expectations, or if you receive an incorrect shipment, please contact us via the online chat or email hello@untitled-gallery.com as soon as possible.
- Notification Period: You have 14 days to notify us about the problem.
- Resolution Options: Where appropriate, we will be happy to arrange a refund, repair, or replacement.
Returns Policy
Once your artwork has arrived, you have 14 days to let us know if you're not 100% happy with it and would like a refund. Contact us at hello@untitled-gallery.com.
- Condition for Refund: We can only process refunds for artworks returned in perfect condition and in their original packaging, with accompanying documentation enclosed – including the Certificate of Authenticity and any other items within the box where applicable.
- Return Process: For all returns, we will arrange a door-to-door collection, which we will coordinate with you directly following your request. A tracking number will be provided. Please do not book your own courier, as this will not be tracked by our system and could mean that your order is not eligible for a refund.
- Refund Timeline: Once we have safely received the artwork, we will process your refund within 14 days of its arrival at our warehouse. All refunds will be issued to the original payment method and can take 5-10 days to appear in your account.
- Refund Amount: You will be refunded for the price of the artwork, minus a handling fee. The exact amount varies based on size, weight, and location.
- EU VAT Refund: If your delivery address is within the EU, we will refund any EU VAT that you paid as part of your order. However, we cannot refund any import duties paid by you on import to local customs. In some cases, you may be able to reclaim these costs from your local tax authorities.
Eligibility for Replacement or Return
- Condition Requirements: Artworks must be returned in perfect condition, including in their original packaging and with the Certificate of Authenticity you received with the piece, if applicable. We cannot accept any returns that are missing their Certificate of Authenticity.
Contact Us
For any questions or assistance regarding returns and refunds, please reach out to us via the online chat or email hello@untitled-gallery.com. Our support team is here to help ensure you have a seamless experience with Untitled Gallery.
Returns & Refunds
At Untitled Gallery, we strive to ensure that you are completely satisfied with your art purchase. Below, you'll find all the information you need regarding our returns and refund policies.
Changing Your Mind After Placing an Order
If you’ve changed your mind shortly after placing an order, please get in touch with us directly via the online chat or email us at hello@untitled-gallery.com.
- Cancellation Requests: All requests for cancellations or changes must be made within 24 hours of placing your order.
- Post-24 Hours: Unfortunately, we cannot accommodate any requests made after this time, as the artwork will already have been dispatched either directly to your address or to our production studio and framing partners.
Artwork Not Meeting Expectations
If your artwork arrives and doesn’t meet your expectations, or if you receive an incorrect shipment, please contact us via the online chat or email hello@untitled-gallery.com as soon as possible.
- Notification Period: You have 14 days to notify us about the problem.
- Resolution Options: Where appropriate, we will be happy to arrange a refund, repair, or replacement.
Returns Policy
Once your artwork has arrived, you have 14 days to let us know if you're not 100% happy with it and would like a refund. Contact us at hello@untitled-gallery.com.
- Condition for Refund: We can only process refunds for artworks returned in perfect condition and in their original packaging, with accompanying documentation enclosed – including the Certificate of Authenticity and any other items within the box where applicable.
- Return Process: For all returns, we will arrange a door-to-door collection, which we will coordinate with you directly following your request. A tracking number will be provided. Please do not book your own courier, as this will not be tracked by our system and could mean that your order is not eligible for a refund.
- Refund Timeline: Once we have safely received the artwork, we will process your refund within 14 days of its arrival at our warehouse. All refunds will be issued to the original payment method and can take 5-10 days to appear in your account.
- Refund Amount: You will be refunded for the price of the artwork, minus a handling fee. The exact amount varies based on size, weight, and location.
- EU VAT Refund: If your delivery address is within the EU, we will refund any EU VAT that you paid as part of your order. However, we cannot refund any import duties paid by you on import to local customs. In some cases, you may be able to reclaim these costs from your local tax authorities.
Eligibility for Replacement or Return
- Condition Requirements: Artworks must be returned in perfect condition, including in their original packaging and with the Certificate of Authenticity you received with the piece, if applicable. We cannot accept any returns that are missing their Certificate of Authenticity.
Contact Us
For any questions or assistance regarding returns and refunds, please reach out to us via the online chat or email hello@untitled-gallery.com. Our support team is here to help ensure you have a seamless experience with Untitled Gallery.
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ALL OUR PRODUCTS ARE
GALLERY QUALITY
We print on the same high quality material used by most galleries
CERTIFIED
Certificate of authenticity included with every print
PERFECT FRAMES
We custom make each frame by hand and guarantee a perfect piece
READY-TO-HANG
Our frames come ready to hang right out of the box
